About this Job:
JOB CODE: HRM/073/600
ROLE: Maintain ICT systems and provide technical software, hardware and network problem resolution to computer users in all business offices in line with defined systems procedures and IT Policy.
Requirement:
Person Specifications;
(a) Qualifications
• A degree in Computer science. Computer Application, Information technology or equivalent
• Professional certification such as Microsoft Certified Professional, CCNA or equivalent will be an added advantage.
(b) Experience and Knowledge
• At least one year providing end-user phone support for current PC desktop andapplication software OR
• At least one year installing, upgrading, troubleshooting and repairing personal computers in a multiprotocol network environment preferably a large corporate.
• Should be familiar with Operating systems such as Windows 7, Windows XP, Unix/Linux, and working with the TCP/IP protocol;
• Installations of software for clients, server and peripheral computer environments
• Managing corporate desktop
Environments using tools like Microsoft Active Directory.
(c) Character
• Strong analytical, problem-solving, and conceptual skills’
• Customer focused, sensitive to high quality services
• Ability to work on cross-functional project teams from diverse business areas;
• Ability to manage challenges in a high tempo/ stress environment.
• High Integrity; Team Player and potential leader.
• Excellent inter-personal, negotiation, oral & written communication skills,
• Ability to explain technical concepts in nontechnical terms to clients and staff;
• Self-Motivated, innovative, can work independently and as a team member;
• keeps current by reading, interpreting, and applying information on technological changes and updates;
• ability to organize and prioritize work, be proactive, lake initiative, resolve problems, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner
(d) Special Requirements
• Must be able to sit for prolonged periods of time in front of a computer.
• Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 12kgs. unassisted), bending. Standing, climbing or walking.
• Willingness to work additional hours during the week and/or weekend, if required.
• ability and willingness to travel on work assignments sometimes with little advanced notice;
Salary: - USD/month
How to apply:
If you have what we are looking for please send or post copies of qualification certificates and CV and the prescribed Job Application Form to;
Commissioner Corporate Services
Uganda Revenue Authority
P. O. BOX 7279 Kampala
OR
Hand delivered to the
Uganda Revenue Authority
Human Resource Office
Plot 40 Rotary Avenue, (Former Lugogo
If you have what we are looking for please send or post copies of qualification certificates and CV and the prescribed Job Application Form to;
Commissioner Corporate Services
Uganda Revenue Authority
P. O. BOX 7279 Kampala
OR
Hand delivered to the
Uganda Revenue Authority
Human Resource Office
Plot 40 Rotary Avenue, (Former Lugogo